Frequently asked questions
Everything you need to know about creating your personalized song.
Choose an occasion, tell us about the person and your story, pick a style and mood, and our songwriters create an original song. You receive your first version in 48–72 hours.
Essential songs are delivered in about 48 hours, Signature and Concierge in about 72 hours.
Yes. Essential includes 1 minor revision; Signature and Concierge include up to 3 remakes and lyric review before production.
Pop, acoustic, country, rock, indie, R&B, classical, jazz, hip hop, folk, cinematic, kids, and custom mixes.
You're covered by our money-back guarantee. First, tell us what isn't right and we'll revise it using the revisions included in your package. If it still doesn't feel right, contact support within 14 days of receiving your final song and we'll refund the full price. See the guarantee
Songs are licensed for personal use (gifts, events, social sharing). Contact us for commercial licensing.
Yes — digital gift cards for $49, $89 or $149, each covering one full song package (Essential, Signature or Concierge). Delivered instantly by email with no expiration date.
Your story and personal details are encrypted, used only to create your song, and never shared or sold.
Absolutely — names, places, inside jokes and special dates are what make each song unique.